Fix Stalled Growth.
Strengthen Customer Experience.
Drive Results.
I partner with leadership teams to redesign go-to-market strategy, improve customer experience, and align execution to restore momentum and growth.
THE REAL BUSINESS PAIN
Organizations typically reach out when:
• Revenue growth slows
• Go-to-market strategy stops working
• Customers disengage or churn
• Teams are misaligned
• Strategy exists but execution falls short
Hard work isn’t the problem.
Lack of clear direction is.
WHAT I DO
I work hands-on with leadership teams to:
Drive top-line growth through focused go-to-market strategy
Improve customer experience to boost loyalty and retention
Align cross-functional teams around clear priorities
Turn strategy into measurable results
This is practical, real-world leadership — not theory.
ENGAGEMENT MODELS
Organizations work with me through:
Fractional executive leadership
Project-based strategy and CX initiatives
Full-time leadership roles (as appropriate)
Ready to restore momentum? Let’s talk.
“During a time of profound change at the Salina Art Center, Dennis guided the board and staff through an engaging process of remembering who we are – and identifying initial, critical decisions about where we are headed. His experience – his unique organizational skills – his energy were all contagious, allowing needed openness and confidence among participants. Serious, productive work that brought many “ah-ha” moments – can’t beat that! ”
“We turned to Dennis to facilitate new ideas about UPC Direct and how we present ourselves. His workshop helped us frame the discussion, challenging our thinking and giving a voice to our brand. His workshop led to repositioning ourselves and the creation of a new brand for our most competitive markets. ”